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    Communication Skills

    Email Etiquette

    In the corporate world, how you write is as important as what you say. Test your ability to craft professional, effective emails.

    Drafting

    Tone & Structure

    Cold Reach

    Networking

    Replies

    Conflict mgmt

    Pro Tips

    Best practices

    Email Etiquette Pro

    Write Like a Pro

    First impressions these days happen in the Inbox. Choose the most professional email drafts for various scenarios to master corporate communication.

    Cold Emails
    Negotiations
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    What is Email Etiquette?

    Email Etiquette is a professional communication game that builds the email writing skills essential for career success. In todays workplace, poor email habits can damage relationships and limit opportunities, while strong email skills enhance your professional reputation.

    The game presents realistic workplace email scenarios and teaches you to navigate professional communication with confidence. You learn to write clear, appropriate emails for colleagues, managers, clients, and external contacts.

    How It Works

    The game covers comprehensive email skills:

    Scenario Types: • Writing Emails: Compose appropriate emails for given situations • Evaluating Emails: Identify tone and etiquette issues in sample emails • Reply Decisions: Choose appropriate responses to challenging emails • Subject Lines: Craft clear, actionable subject lines • Difficult Situations: Handle sensitive topics like complaints, rejections, follow-ups

    Context Coverage: Peer communication, upward communication, client emails, cold outreach, and more.

    1

    Review the Scenario

    Understand the context, audience, and purpose of the email.

    2

    Analyze the Email

    Evaluate subject line, greeting, body, and sign-off for appropriateness.

    3

    Identify Issues or Select Best Option

    Find etiquette violations or choose the most professional email version.

    4

    Learn Best Practices

    Understand why certain approaches work better in professional settings.

    Cognitive Skills You'll Develop

    Professional email writing
    Business communication
    Tone awareness
    Email structure
    Digital etiquette

    Email Etiquette develops professional communication abilities:

    Tone Calibration: Adjusting formality and warmth for different audiences and relationships.

    Clarity: Expressing ideas concisely without ambiguity or confusion.

    Empathy: Understanding how emails are received from the readers perspective.

    Professionalism: Maintaining appropriate boundaries and representing yourself well.

    Cultural Awareness: Navigating diverse workplace communication norms.

    Exam Preparation Benefits

    Campus PlacementsCorporate JobsBusiness CommunicationRemote Work

    Email skills impact career assessments:

    Campus Placements: Email communication with recruiters affects interview opportunities.

    Assessment Centers: Written communication exercises often include email tasks.

    Probation Period: Professional communication skills influence confirmation decisions.

    Career Advancement: Strong communicators advance faster in organizations.

    Who Should Play This Game?

    Age: 18-45CollegeGraduateProfessional

    Email Etiquette benefits professionals at all stages:

    • College Students: Prepare for professional communication before entering workforce • Fresh Graduates: Navigate early career email challenges confidently • Working Professionals: Refine and upgrade communication skills • Remote Workers: Excel at asynchronous communication • Career Changers: Adapt to new professional contexts

    The Science Behind It

    This game applies business communication research:

    Politeness Theory: Based on Brown and Levinson's work on face management in communication.

    Media Richness: Understanding when email is versus isnt the right medium.

    Impression Management: How communication shapes professional reputation.

    Cross-Cultural Communication: Navigating global workplace communication norms.

    Pro Tips for Better Scores

    1

    Always match your formality to your relationship with the recipient

    2

    Front-load the most important information - busy people skim emails

    3

    Review emails from the recipients perspective before sending

    4

    Use specific subject lines that enable easy searching later

    5

    When in doubt about tone, err on the side of more formal

    Frequently Asked Questions

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